Frequently Asked Questions (FAQ)

What is VidaViva Ecofood?

Where can I buy Vidaviva products?

How long does it take for an order to arrive?

Are there shipping costs?

Do you ship to all the islands? Do you also ship outside the Canary Islands?

What should I do if a shipment arrives late, in poor condition or damaged? What if it is not the product I ordered?

Can returns be made?

How are VidaViva products made?

Where do the raw materials for Vidaviva products come from?

What does it mean for a product to be artisanal?

Why buy VidaViva Ecofood products?

What are the benefits of eating dehydrated foods?

Do dehydrated foods lose their properties?

Do you have organic product certification?

Are your products suitable for vegans?

Do your products contain gluten and other allergens?

How long do VivaVida products last?

How to store VidaViva products so that they stay in good condition for longer?

I have a company and I want to sell Vidaviva products in my store. How can I do this?

How does Vidaviva protect the environment?